Shipping policy

Shipping from Esford to you is via Australia Post or courier companies. This selection is available to you at checkout. We have calculated shipping costs to be added to your invoice based on guidelines from our shipping providers, dimensions of products as well as historical shipping cost data. Esford's policy on shipping is to cover but not profit on shipping costs. As such we reserve the right to modify the shipping costs calculations at any time in order to ensure an equitable delivery of service.

Some products and/or combinations of products are not able to be shipped by specific shipping providers. In particular:

- Items of length greater than 105cm cannot be shipped by Australia Post.

- Weight limits apply to some shipping options

We attempt to reflect these restrictions at checkout but we may communicate with you to arrange alternative shipping if a problem arises.

Esford does not charge for packaging or packaging materials. We only use recycled materials. The weight of packaging materials is not included in weights used for shipping calculations. Our years of experience shipping our products has given us insight into the packaging requirements for our products.

We have really tried but we are not able to fit 2m long swords into regular post boxes. As such we require a physical address for delivery and cannot ship orders to P.O. Boxes or Private Bags.